Global Shipping & Delivery
Reliable delivery to over 50 countries. From Amsterdam to your warehouse, we handle every step of the logistics chain.
Global Coverage
Prime & Global ships from our central distribution hub in Amsterdam, Netherlands. Our logistics network covers major markets across all continents, with dedicated freight routes and trusted carrier partnerships to ensure your products arrive safely and on time.
Europe
3-5 business daysFull coverage across the EU and UK. Overland freight for most destinations with express air options available. No customs delays within the EU single market.
Middle East
5-7 business daysRegular shipments to UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, and surrounding regions. Air and sea freight options with halal-certified product handling.
Africa
7-14 business daysShipping to North, West, East, and Southern Africa. Container shipping available for bulk orders. We work with local logistics partners for last-mile delivery support.
Asia Pacific
7-10 business daysCoverage across Southeast Asia, East Asia, South Asia, and Oceania. Sea freight for cost-effective bulk orders and air freight for time-sensitive deliveries.
Americas
5-10 business daysShipping to North America, Central America, the Caribbean, and South America. Port-to-port and door-to-door options available. FDA documentation handled for US imports.
Custom Routes
Tailored timelineDon't see your destination? Contact us. We can arrange custom shipping routes and freight solutions for virtually any location worldwide.
Shipping Methods
Standard Shipping
7 - 14 business daysOur most cost-effective option. Ideal for regular orders that are not time-sensitive. Includes full tracking and export documentation. Available via sea or overland freight depending on destination.
Express Shipping
3 - 5 business daysAir freight for urgent orders. Priority customs clearance and expedited handling at every stage. Best for smaller, high-value orders or time-critical restocking needs.
Bulk Freight
Custom timelineFull and partial container loads for large-volume orders. Custom routing, consolidated shipments, and dedicated freight management. Ideal for Enterprise accounts with recurring high-volume needs.
Free Shipping
Orders over $5,000 qualify for free standard shipping to all supported destinations. Enterprise tier accounts enjoy free shipping on every order regardless of value.
This applies to standard shipping only. Express and custom freight rates are quoted separately based on destination, weight, and volume.
Customs & Import
We handle all export documentation including commercial invoices, packing lists, certificates of origin, and phytosanitary certificates where required.
Important: Import duties, taxes, and customs clearance fees at the destination are the buyer's responsibility. We can provide estimated duty calculations upon request to help you plan your import costs.
Secure Packaging
All orders are professionally packed using industry-standard materials to prevent damage during transit. Products are palletized and shrink-wrapped for container shipments.
Perishable goods and temperature-sensitive items are shipped in temperature-controlled packaging or reefer containers to maintain product integrity throughout the journey.
Order Tracking
Every order includes a unique tracking number so you can monitor your shipment's progress in real time. You will receive automated email updates at key milestones: dispatched, in transit, customs clearance, and delivered.
For any tracking inquiries or delivery concerns, contact our support team at info@primeandglobal.com or call +31 20 555 0100.
Questions About Shipping?
Our logistics team can provide custom quotes, estimated delivery times, and duty calculations for your specific destination.